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About the Role
About the job Inbound Team Lead (Automotive)
Job Title: Team Leader / Supervisor Inbound Sales Supervisor Car Parts
Employment Type: Full-Time
Department: Sales / Business Development
About the Role:
We are seeking a motivated and experienced Inbound Sales Supervisor to lead and support our sales team handling inbound inquiries for car parts. The ideal candidate will have a strong background in automotive parts sales, excellent leadership skills, and a passion for delivering outstanding customer service.
Key Responsibilities:
- Supervise and mentor a team of inbound sales representatives, ensuring sales targets and KPIs are met.
- Handle escalated customer inquiries, providing expert knowledge on car parts and solutions.
- Monitor daily sales activities, call volumes, and team performance.
- Train and coach staff on product knowledge, sales techniques, and...
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