Inbound Customer Support Agent w/ Inbound Sales Experience

Responsibilities:

• Answer customer inquiries
• Answer inbound sales calls
• Attend to billing concerns
• Resolve billing disputes

Desired skills & knowledge:

• Must have at least 6 months of continuous inbound sales and customer service experience in a BPO company
• Excellent English speaking skills
• Clear and friendly tone
• Strong customer service skills
• Able to multitask
• Willing to work on-site
• Willing to work full-time night shift
• Able to work on weekends

Work Schedule:

Night Shift

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Caree...