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About the Role
Description
Responsible for customer coordination, Initial Test & Acceptance (IT&A), reporting execution, and all data input associated with new service activations to ensure alignment with Defense Information Systems Agency (DISA) standards.
+ Work directly with customers, solution architects, and vendor SMEs to implement changes and identify, analyze, and resolve issues.
+ Manage Service Orders in accordance with established Change Management procedures.
+ Ensure Telecommunication Service Orders (TSOs) are accurate and in place for scheduled network additions and modifications.
+ Initiate network device configurations using configlets.
+ Analyze DISN and associated databases to validate and implement customer requirements.
+ Design and implement solutions for complex technical issues through testing, documentation, and configuration modifications on network devices.
+ Coordinate and execute customer circuit activations...
Responsible for customer coordination, Initial Test & Acceptance (IT&A), reporting execution, and all data input associated with new service activations to ensure alignment with Defense Information Systems Agency (DISA) standards.
+ Work directly with customers, solution architects, and vendor SMEs to implement changes and identify, analyze, and resolve issues.
+ Manage Service Orders in accordance with established Change Management procedures.
+ Ensure Telecommunication Service Orders (TSOs) are accurate and in place for scheduled network additions and modifications.
+ Initiate network device configurations using configlets.
+ Analyze DISN and associated databases to validate and implement customer requirements.
+ Design and implement solutions for complex technical issues through testing, documentation, and configuration modifications on network devices.
+ Coordinate and execute customer circuit activations...
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