About the Role
Job Description
The purpose of the Implementation Consultant is to understand customers’ business issues, capture and define their requirements, and translate them to great solutions that deliver business benefit to our customers, resulting in high levels of customer satisfaction. You'll ensure we run effective workshops with the customer; gather and document clear requirements; design and build practical solutions; and finally test these thoroughly before moving into user training and client hand-over the Customer Success team.
Key Responsibilities:
Requirements Definition and Design
Gather and analyze requirements independently using workshops, document analysis, and solution walk-throughs while leading stakeholder sessions and guiding customization efforts.
Design system configurations, assist in adopting best practices, and create custom documentation to meet functional needs.
Build and Test<...
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