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About the Role
A reputable recruiting firm is hiring a Support Manager to lead their Technical Support team in Ontario. This mid-senior level role involves managing daily operations, coaching specialists, and fostering team cohesion. Ideal candidates should have 2+ years in people management within a technical support environment, exceptional communication skills, and a strong customer-focused mindset. The position offers a hybrid work model with a commitment to maintaining high customer satisfaction with proprietary software.
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