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About the Role
MicroSourcing is looking for a Technical Support Analyst to provide first- and second-level support for users in Cagayan de Oro. This role involves troubleshooting software and hardware issues, documenting support cases, and escalating complex problems as necessary. Candidates should hold a Bachelor's degree in IT or a related field and have 1-3 years of experience. The position offers a hybrid work setup and numerous competitive benefits including healthcare coverage and performance bonuses.
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