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Be the forefront of support for inbound calls from employees who are on leave, have questions about medical leaves or are returning from a leave. Keep records of all call conversations in leave system in a comprehensible way Research and resolve discrepancies between associates and ...
About the Role
Are you a motivated customer service focused individual with a passion for the human resources? Are you ready to work with an amazing team and a global organization?
One of our favorite clients is currently looking for a Leave of Absence Coordinator to support the Leave Administration team in a shared service, remote environment. This role will involve heavy phone work as you are communicating with employees about STD, FMLA and ADA. In this role you must have a passion for helping others.
This role is fully remote, but the training will occur on site in the Charlotte market. You must be local to the Charlotte market.
Key Functions of the role:
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