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About the Role
- Ensure quality data entry completed within SLA depending on priority & complexity.
- Working in a highly data sensitive environment, responsible for protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies.
- Recommend solutions to process failings and contribute to the continuous improvement process
- Independently responds to complex internal and/or external partner issues, advocating for the partner/customer, and influences the decision making on deliverables.
- Provide customer support by working with internal partners or customers worldwide, to answer questions and resolve transaction problems. Able to independently resolve exceptions by using discretion.
- Participate in implementation of new business policies and processes. Participates in process redesign and recommends changes to the existing process by using independent judgment and discretion, resulting in impr...
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