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HR Service Delivery Director

📍 Location
manila
⏰ Job Type
Full-time
📅 Posted
June 06, 2026

About the Role

  • Oversee a portfolio of accounts, ensuring high-quality service delivery and effective utilization of resources.
  • Drive outcomes that directly impact client satisfaction, operational efficiency, cost management, and overall business performance.
  • Work closely with internal teams and external stakeholders to ensure seamless execution of account deliverables.
  • Provide strategic direction to multiple managers and overall guidance to delivery teams.
  • Build and implement succession plans to support leadership continuity and organizational stability.
  • Develop and execute retention strategies to minimize attrition and strengthen employee engagement.
  • Promote a collaborative, inclusive, and high-performance work environment.
  • Identify, design, and implement process improvements aligned with account priorities and business goals.
  • Drive transformation initiatives and ensure ownership and accountability across teams.
  • ...

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