HR Helpdesk Team Lead: Elevate Employee Support

TP is seeking a dedicated Team Lead in George Town, Malaysia, to oversee a team of Customer Service Agents. You will lead operations that handle HR-related inquiries across multiple channels. The ideal candidate has 2-4 years of experience in customer service or HR support, with strong leadership and people management skills. Responsibilities include coaching team members, handling escalations, and improving service delivery. This position aims to ensure service excellence and compliance within HR services.
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