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About the Role
- Manage and improve HR service delivery to ensure efficient and high-quality outcomes.
- Ensure compliance with applicable labour regulations and internal policies across all HR operations.
- Oversee HR systems and processes to drive accuracy and efficiency.
- Partner with stakeholders to align HR services with business needs.
- Develop and mentor the HR team to achieve strong performance.
- Use HR data and metrics to drive continuous improvement.
- Work with global teams to maintain consistency in HR practices.
A successful GBS HR Services Manager should have:
- Proven experience in HR SSC, preferably in a regional or multi country environment.
- A degree in Human Resources, Business Administration, or a related field
- Strong knowledge of HR processes, service delivery...
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