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About the Role
The Hourly Shift Supervisor (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Shift Supervisor supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Shift Supervisor operates under the direction of the RGM and directly manages a shift of Team Members.
Profitability:
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
Guest:
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People:
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