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About the Role
The Hourly Shift Manager (HSM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The HSM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSM operates under the direction of the RGM and directly manages a shift of Team Members.
Qualifications And Skills::
- Must be at least eighteen (18) years of age
- 1-2 years of previous quick service restaurant experience
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
Operations:
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