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About the Role
Responsibilities
- Greet guests as they arrive and provide them with information about the restaurant.
- Manage reservations and seating arrangements.
- Maintain an organized waitlist and communicate wait times to guests.
- Coordinate with dining staff to ensure efficient service.
- Answer phone calls and respond to guest inquiries.
- Assist in maintaining the cleanliness and organization of the dining area.
- Handle guest complaints and concerns promptly and professionally.
- Provide guests with menus and inform them of daily specials.
- Monitor the dining area to ensure guest satisfaction.
- Previous experience as a Hostess or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Friendly and professional demeanor.
- Strong organizational and multitasking abilities.
- Ability to work in a fas...
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