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About the Role
Description
*Email valerie.montoya@rht(.com) for consideration*
We are seeking a Helpdesk Technician for a client located in Culver City, CA. Helpdesk Technician will be responsible for IT related issues for software, hardware, applications and desk side support! In addition, you will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees.
Key Responsibilities
+ Providing Tier I help desk support for end users
+ Walking up to and supporting physical workstations at on-site locations
+ Patching and performing basic maintenance on workstations
+ Imaging, configuring, and deploying Windows 11 devices
+ Hardware intake, tracking, and asset management
+ Shipping, receiving, and boxing equipment as needed
+ Coordinating directly with users for setups and troubleshooting
<...
*Email valerie.montoya@rht(.com) for consideration*
We are seeking a Helpdesk Technician for a client located in Culver City, CA. Helpdesk Technician will be responsible for IT related issues for software, hardware, applications and desk side support! In addition, you will be responsible for the installation, configuration and maintenance of computer hardware and peripherals while providing administrative duties for on-boarding employees.
Key Responsibilities
+ Providing Tier I help desk support for end users
+ Walking up to and supporting physical workstations at on-site locations
+ Patching and performing basic maintenance on workstations
+ Imaging, configuring, and deploying Windows 11 devices
+ Hardware intake, tracking, and asset management
+ Shipping, receiving, and boxing equipment as needed
+ Coordinating directly with users for setups and troubleshooting
<...
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