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About the Role
Help Desk Technician (Onsite – Topeka, KS)
We are seeking a motivated Help Desk Technician to join a dynamic IT support team in an onsite role based in Topeka, KS. This is an excellent opportunity for an early-career IT professional with hands-on experience who is looking to grow within a large, structured environment.
Key Responsibilities
+ Provide end-user technical support via in-person, phone, and remote channels
+ Install, configure, maintain, and troubleshoot hardware and software
+ Image, deploy, and redeploy desktop and laptop devices
+ Maintain accurate hardware/software inventory and asset records
+ Support local area networks (LAN), Wi-Fi connectivity, and communication systems
+ Assist with setup and support of audio/visual equipment for meetings
+ Create and maintain technical documentation and knowledge base articles
Required Skills & Qualifications
+ Strong troubleshooting and problem-...
We are seeking a motivated Help Desk Technician to join a dynamic IT support team in an onsite role based in Topeka, KS. This is an excellent opportunity for an early-career IT professional with hands-on experience who is looking to grow within a large, structured environment.
Key Responsibilities
+ Provide end-user technical support via in-person, phone, and remote channels
+ Install, configure, maintain, and troubleshoot hardware and software
+ Image, deploy, and redeploy desktop and laptop devices
+ Maintain accurate hardware/software inventory and asset records
+ Support local area networks (LAN), Wi-Fi connectivity, and communication systems
+ Assist with setup and support of audio/visual equipment for meetings
+ Create and maintain technical documentation and knowledge base articles
Required Skills & Qualifications
+ Strong troubleshooting and problem-...
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