About the Role
Job ID:
Posted: 03-Jun-2026
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Customer Service
Location(s): Mandaluyong City - National Capital Region - Philippines
Job Title: Helpdesk and Analytics Manager
Work Location: Accenture Site and Satellite Offices
Work Hours: 6 days a week ; 9 hours per day including lunch.
Reports to: Senior Facilities Manager
Position Description
This role is responsible for the efficient management and coordination of multiple workplace support functions including call management, transportation services, van operations, food services support, billing validation, merchandise distribution, and ticketing system oversight. The role ensures operational efficiency, vendor performance optimization, data‑driven service improvements, and compliance with internal controls a...
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