← Back to opportunities
About the Role
Description We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for employees in Toledo, Ohio. This Long-term Contract position focuses on resolving everyday technology issues, supporting end users across hardware and software environments, and helping maintain smooth IT operations. The ideal candidate is comfortable assisting both technical and non-technical users while delivering prompt, detail-oriented service.
Responsibilities:
• Deliver first- and second-level support for desktops, laptops, printers, mobile devices, and other end-user technology.
• Diagnose and resolve issues involving Windows 10 and Windows 11, Microsoft Office 365, and routine network connectivity concerns.
• Assist users with account access problems, password changes, and general technical support requests in a timely manner.
• Prepare, configure, image, and deploy equipment for new hires, employee transitions, and offboarding activities.
• Route ...
Responsibilities:
• Deliver first- and second-level support for desktops, laptops, printers, mobile devices, and other end-user technology.
• Diagnose and resolve issues involving Windows 10 and Windows 11, Microsoft Office 365, and routine network connectivity concerns.
• Assist users with account access problems, password changes, and general technical support requests in a timely manner.
• Prepare, configure, image, and deploy equipment for new hires, employee transitions, and offboarding activities.
• Route ...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position