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About the Role
Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Meridian, Idaho. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving day-to-day IT issues, maintaining stable desktop environments, and delivering responsive service in a construction-focused setting. The right candidate will bring hands-on experience with Windows systems, user account support, and ticket-based troubleshooting while communicating clearly with employees at all levels.
Responsibilities:
• Deliver first-line and deskside support for hardware, software, and operating system issues affecting daily business operations
• Investigate and resolve service requests and incidents through a ticketing platform such as Zendesk, ensuring timely updates and closure
• Set up, configure, and maintain Windows 10 workstations and related peripheral equipment for end users
• Administer user accoun...
Responsibilities:
• Deliver first-line and deskside support for hardware, software, and operating system issues affecting daily business operations
• Investigate and resolve service requests and incidents through a ticketing platform such as Zendesk, ensuring timely updates and closure
• Set up, configure, and maintain Windows 10 workstations and related peripheral equipment for end users
• Administer user accoun...
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