Help Desk Technician – Fast-Response IT Support

Exceed Human Resource Consultants in Somerset West is seeking a Technical Support Specialist to provide first-line and second-line support to clients. You will manage support tickets, troubleshoot device connectivity issues, and ensure clear communication with clients. Ideal candidates will have 1-3 years' experience in a Help Desk environment and proficiency with systems such as ManageEngine and 3CX. The role emphasizes strong problem-solving skills and attention to detail, fitting within a structured support team.
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