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Input data into the departmental incident and problem tracking systems on the evolution of assigned incidents; Provide technical expertise and advice to IT Service Desk and Desktop Support Junior level resources; Prepare and install user desktop computer for office use in accordance with departmental standards; Prepare and install user laptop or tablet office use or for users with teleworking agreements or during “work at home conditions” in accordance with departmental standards; Install, maintain, and troubleshoot hardware and software at the user workstation or remotely; Roll out of new/updated software on ...
About the Role
Job Description
We are working with a Federal Government client seeking a Level 2, Help Desk Specialist to join their team onsite in Vancouver, BC for a 1-year contract!
Roles and Responsibilities
The Help Desk Specialist Level 2 will perform, but not be limited to the following tasks:
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