Help Desk Associate

Job Title: Help Desk Associate JO-2507-563327 Job Function: Help Desk Department: FSO State: NC City: Charlotte Date Posted: 7/10/2025 | |

Job Title: Help Desk Associate

Pay range: 35-37p/h

Location: Charlotte, NC (with occasional day travel to Greensboro, Greenville, and Rock Hill offices)

Type: Full-Time | Onsite

Experience Level: Mid-Level (3–5 years)

We are seeking a tech-savvy, customer-focused Help Desk Associate to join our dynamic team and provide top-tier support across our client, a premiere law firm. . In this role, you will be responsible for ensuring the smooth operation, configuration, and maintenance of end-user hardware, software, and IT systems. You’ll work closely with staff across multiple locations to resolve issues, support technology rollouts, and maintain IT infrastructure in accordance with organizational standards.

What You’ll Do:

Serve as Level 1 & 2 suppo...