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About the Role
***Only qualified Help Desk Analyst candidates located at the Trenton, NJ area to be considered due to the position requiring an onsite presence***
Preferred Education:
• 2-year college degree or equivalent technical study
Required Skills:
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
• Data entry (3 Years)
• Experience using E-Mail (Outlook) (2 Years)
• Experience working in a position requiring a calm demeanor when dealing with upset users (2 Years)
• Must have good clear communication skills
Desired Skills:
• Experience with MS Excel (1 Year)
• Experience with MS Word (1 Year)
• Experience with MS Visio (1 Year)
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain ...
Preferred Education:
• 2-year college degree or equivalent technical study
Required Skills:
• Knowledge of Microsoft Windows Server, Active Directory, and Office 365 – training on AOC mainframe systems will be provided.
• Data entry (3 Years)
• Experience using E-Mail (Outlook) (2 Years)
• Experience working in a position requiring a calm demeanor when dealing with upset users (2 Years)
• Must have good clear communication skills
Desired Skills:
• Experience with MS Excel (1 Year)
• Experience with MS Word (1 Year)
• Experience with MS Visio (1 Year)
The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting various Microsoft applications. The analyst is an excellent communicator, able to speak to end users positively and explain ...
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