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Help Desk Analyst (L1)

📍 Location
barcelona
⏰ Job Type
Full-time
📅 Posted
June 03, 2026

About the Role

Take your career to the next level with Amaris Consulting as a Helpdesk Support Analyst,

Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company.

  • Experience with desktop and mobile operating systems (e.g., Windows, macOS, iOS, Android)
  • Knowledge of desktop and mobile application software (e.g., Office 365, Outlook, Microsoft Teams)
  • Proficiency in English and Spanish (both verbal and written)
  • Strong customer service orientation and communication skills
  • Ability to manage technical tickets efficiently, ensuring resolution or proper escalation
  • Commitment to maintaining up-to-date technical knowledge and best practices
  • Familiarity with IT support delivery models (phon...

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