Help Desk Analyst

Description We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment.

Responsibilities:
• Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites.
• Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology.
• Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time.
• Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces...