Head of Support Services

At Communicate Technology, we're on an exciting growth journey. As one of the UK's fastest-growing Managed Service Providers, we deliver IT, Connectivity and Cyber Security services to over 500 businesses and 50,000 users nationwide. Backed by ambitious growth plans and continued investment, we're now looking for an exceptional leader to join our senior technology leadership team as Head of Technical Support.

Reporting directly to the CTO, this is a strategically important role responsible for the leadership, performance and future direction of our Network Operations Centre (NOC) and Security Operations Centre (SOC) functions across the Group.

This is far more than an operational management role. We are looking for someone who can define strategy, drive service excellence, lead transformational change and build a best-in-class support operation capable of supporting the next stage of our growth.

The Opportunity

As Head of Support Services, you wi...