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Head of Customer Happiness & Operations

📍 Location
abu dhabi
⏰ Job Type
Full-time
📅 Posted
June 09, 2026

About the Role

Company Overview

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

  • Circles.Life: A wholly‑owned digital lifestyle telco brand based in Singapore, powered by Circles’ SaaS platform and pioneering go‑to‑market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.

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