Head of Customer Delivery & AI‑Driven Programs

Cisco seeks a leader for their Consulting Engineers and Technical Leaders to manage complex customer programs within Customer Experience (CX). Your role will involve driving performance, ensuring staff alignment, and fostering an inclusive team culture.

You will align service delivery with customer outcomes while advocating for AI-driven solutions. Ideal candidates will have over 10 years of IT experience and a minimum of 3 years in people leadership. This position is based in Kuala Lumpur, Malaysia.