Hardware Retail Associate

Retail ACE Hardware Job Description:

Qualified retail associates will ensure our customers are made to feel welcomed. Wallauer is looking for candidates that have strong communication and customer service skills.  A positive attitude and the willingness to learn is essential to every staff member, and the growth of the company.

Essential Functions of the ACE Hardware Associate position:

• Greet customers entering and leaving the store and proactively assist customers in solving problems.
• Possess a friendly, outgoing demeanor, and work well with customers as well as associates.
• Ensure all calls are answered promptly, courteously, and effectively.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Builds rapport with customers and works to ensure they receive excellent service.
• Handles instance of customer dissatisfaction and specific customer complaint...