Guest Relation Officer

Job Responsibilities:
Adhering compliance of client and the organization policies and procedure
Provide a 'best in class' service to all clients
Conduct a professional and friendly customer service to ensure to answer customer and occupant queries around general Client information such as internal departments, locations / wayfinding and contact and timings of spaces within the building
To assist with functions / events, to ensure visitors expectations are met and exceeded prior to, during and assist to gather post event feedback
Executes conference room and event space set ups
Ensure meeting space are set up before every meeting
Ensure equipment, amenities and conference room facilities with defects are raised as work orders to relevant departments
Ensure that the Reception area is clean, clear from health & safety hazards and the desk and team look professional and in accordance grooming standards
Answer the telephone in a professional defined manner
Esco...