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About the Role
Award-winning Game Lodge based in Sabi Sand is looking for a Guest Experience Manager to be the custodian of the guest journey across the property.
This role is responsible for shaping, delivering and continuously refining a guest experience that is emotionally resonant and deeply personal.
The suitable candidate ensures that every guest interaction from pre-arrival to post-departure reflects the brands values, sense of place and commitment to presence, warmth and intuitive service.
This is a leadership position that sits across departments to align people, spaces, guest experiences and service moments into one coherent guest experience.
This role is responsible for shaping, delivering and continuously refining a guest experience that is emotionally resonant and deeply personal.
The suitable candidate ensures that every guest interaction from pre-arrival to post-departure reflects the brands values, sense of place and commitment to presence, warmth and intuitive service.
This is a leadership position that sits across departments to align people, spaces, guest experiences and service moments into one coherent guest experience.
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