Guest Experience Associate (Porsche Studio)

The Guest Experience Associate is responsible for providing an unparalleled customer experience to our Porsche customers. The successful candidate will deliver a professional, prompt and best-in-class service experience to Porsche customers to create excitement and build trust that enables customers’ satisfaction.

• Welcome customers warmly at the Porsche Studio, understand their needs, and deliver a personalised front-of-house and retail experience that creates a premium and engaging atmosphere. This includes hosting, storytelling, offering refreshments, confidently initiating conversations, and actively engaging customers with Porsche products (including Lifestyle merchandising) and brand stories to create memorable experiences that drive satisfaction, repeat visits, and loyalty.
• Handle all customer queries in a professional and timely manner across all touchpoints (in-person, phone, emai...