Group Operations Manager

Dubai, United Arab Emirates

Job Description

We are seeking an experienced Operations Manager to oversee all aspects of our restaurant operations, ensuring exceptional service, operational efficiency, and financial performance.

Leadership and Team Management

• Provide guidance and support to managers, owners, and staff to foster a collaborative work environment.
• Ensure efficient daily operations by implementing SOPs and maintaining consistency and quality across all venues.
• Monitor KPIs such as revenue, guest counts, table turnover, and employee productivity.
• Develop and implement revenue enhancement and guest satisfaction strategies.
• Maintain clear communication channels through regular meetings, updates, and messaging platforms.
• Promote a positive organizational culture and support staff welfare initiatives.

Guest Experience Enhancement

• Deliver exceptional cu...