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About the Role
**Additional Information** Hotel experience a plus
**Job Number** 26050118
**Job Category** Reservations
**Location** 2121 S Prairie Ave, Chicago, Illinois, United States, 60616
VIEW ON MAP (https://www.google.com/maps?q=2121%20S%20Prairie%20Ave%2C%20Chicago%2C%20Illinois%2C%20United%20States%2C%2060616)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $28.12-$28.87 per hour
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Inpu...
**Job Number** 26050118
**Job Category** Reservations
**Location** 2121 S Prairie Ave, Chicago, Illinois, United States, 60616
VIEW ON MAP (https://www.google.com/maps?q=2121%20S%20Prairie%20Ave%2C%20Chicago%2C%20Illinois%2C%20United%20States%2C%2060616)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Pay Range:** $28.12-$28.87 per hour
**POSITION SUMMARY**
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Inpu...
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