Group Benefits Specialist

Title: Group Benefits Specialist

Location: Hybrid in Mississauga, ON

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Position Summary

Responsible for the end-to-end administration and operations of group benefit plans for a diverse client portfolio across Canada. Hands‑on, business‑facing role blending industry knowledge with operational aptitude. Comfortable within benefits platforms, troubleshooting issues, translating plan requirements, and quickly adapting to new tools. Leads group implementations, resolves complex issues, supports continuous process improvement, and mentors junior team members. Client‑focused and detail oriented.

Key Responsibilities

• Client Servicing & Group Plan Administration
  • Serve as a senior point of contact for assigned clients, advisors, and insurer partners.
  • Manage full‑cycle group benefits administration, including:
  • New employee enrollments, terminations, life event updates,...