Graduate Life Sciences Tech Support Analyst

Radiometer is seeking a Customer Support Analyst to provide high‑quality support services in Woking, UK. This office-based role involves responding to customer queries, performing troubleshooting, and escalating complex cases as necessary.

You will work in a rotating shift model, learning ITIL-based processes and collaborating with internal teams to ensure customer satisfaction. The ideal candidate should have a degree in a relevant field and be proactive with strong problem-solving skills.

Preferred experience includes domain expertise in life sciences and familiarity with tools like Salesforce and Jira.