Global IT Service Delivery Manager — Remote

A leading global IT support company is seeking a Service Delivery Manager to oversee project management and service delivery across NAM and LATAM regions. The ideal candidate will have 5-9 years of IT Service Management experience, strong leadership skills, and expertise in managing Service Level Agreements. The role involves defining service standards, overseeing vendor management, and ensuring operational excellence. This position offers competitive compensation and opportunities for professional growth while working remotely.
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