Global Customer Experience Specialist (Tracking)

Passport is seeking a Customer Experience Associate in Nuevo León, Colombia to provide friendly and empathetic support for customers tracking their international packages. You'll assist customers via email and chat, resolving tracking-related concerns while maintaining high-quality interactions.

The ideal candidate will have over a year of experience in customer support, ideally in a startup. This fast-paced role demands strong communication skills in English and the ability to navigate various systems effectively.