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About the Role
Tevapharm is seeking a Technical Service Desk Agent in Mexico to support end users with IT products and services. Responsibilities include advising on a broad range of products, troubleshooting issues, and resolving service requests. Ideal candidates will have a Bachelor's in computer science, 1-3 years of experience in a technical desk role, and familiarity with ITIL and ServiceNow. Additional perks include generous annual leave and flexible working schedules.
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