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About the Role
Barcelona, Spain
Start Date: 3 March 2026
Schedule: 39h/week | Monday–Friday | 09:00–18:00
On‑Site
Salary: €20,500 gross/year + up to €2,000 gross/year performance bonus
Reference Code: R
German‑speaking Technical Support Advisor to join a well‑established international team in Barcelona.
This is a great opportunity for experienced support professionals looking to grow within a structured technical environment.
Key Responsibilities
- Provide technical assistance to customers via multiple channels
- Troubleshoot and resolve product‑related issues
- Deliver high‑quality customer service
- Ensure accurate documentation of cases
- Meet KPIs and service standards
Requirements
- C1+ German
- B2+ English
- Minimum 2 years of experience in Customer Support or Technical Support (mandatory)
- Strong problem‑solving skil...
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