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Managing of up German speaking accounts
Planning and distributing workload appropriately to ensure that business needs, SLAs, OLA and deadlines are met
Producing and analysing management reports to allocate work and meet business requirements
Providing clear, concise and relevant communication to ensure clarity of objectives and outputs required
Representing the account(s) in front of external and internal stakeholders with support
Resolving customer escalation in a timely manner to avoid disruption and minimise business impact
Understanding and supporting the financial impact of operation with guidance, controlling team related budget elements
Ensuring that the team members are adequately traine...
About the Role
Location: Hungary - Budapest | Job-ID: 206315 | Contract type: Standard | Business Unit: Customer Success & Service Delivery
Your future tasks will be…
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