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About the Role
German Customer Advisor – Remote from Portugal
Remote | Full-Time | Monday to Friday
Help millions of people enjoy their favourite shows, from home.
We're looking for a fluent German & English speaker to join the customer support team of one of Europe's leading telecommunications companies. Fully remote from Portugal, with a package that reflects the value of your language skills.
What you'll be doing
You'll be supporting German-speaking customers across multiple channels, solving issues, answering questions, and making sure every interaction leaves a positive impression.
- Support customers via phone, email and chat in German
- Troubleshoot technical and account-related issues
- Guide customers through products, services and platform features
- Collect feedback to help improve the service
- Deliver a consistently great customer exp...
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