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Specific day-to-day responsibilities and milestones needed to achieve the objectives of the role ·need to support Customer Support users and troubleshoot all their VoIP/Chat issues within an entire organization/company Available as needed for escalation of support incidents and available for after-hours on-ca...
About the Role
About The Role
Purpose of Role:
Our firm seeks a knowledgeable, talented, and industrious senior voice engineer who will work alongside the IT support team to ensure maximum performance of a high traffic voice and chat infrastructure while maintaining system integrity. Internal networks include communication systems, including voice & chats. Provides reliable, state-of-the-art communication services to the company with agreeable, helpful, and efficient as well as having in-depth knowledge of telecommunications with a focus on high-level design and planning.
Primary Responsibilities:
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