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About the Role
Job Title: Genesys Cloud CX Solution Architect
Job Location: CARY NC
Pay Rate: $45/hr - $53/hr on W2 (all inclusive)
Duration:6+ Months
Job ID:(phone number removed)
Applicants must be willing to work on W2
Salary Range:
Introduction
Required Skills & Qualifications
Job Location: CARY NC
Pay Rate: $45/hr - $53/hr on W2 (all inclusive)
Duration:6+ Months
Job ID:(phone number removed)
Applicants must be willing to work on W2
Salary Range:
Competitive and commensurate with experience
Introduction
We are seeking a highly skilled and experienced professional to lead the design, development, and deployment of cloud-based contact center solutions using Genesys Cloud CX. This role requires deep expertise in Genesys cloud architecture, integrations, and automations to optimize customer engagement strategies.
Required Skills & Qualifications
- Bachelor’s degree in a relevant field
- 8-12 years of overall experience in similar roles
- Strong expertise in Genesys Cloud CX architecture and configuration
- Experience with IVR, ACD, SIP trunking,...
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