General Correspondence Specialist

**Come join our amazing team and work remote from home!**
**The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from borrowers, attorneys and/or authorized third-parties, confirmed successor in interest, or non-authorized third-parties, escalations from call center, and other correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated to the servicing of a customer’s mortgage. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target pay range for this position is $23.50/hr - $25.50/hr.**
**What you’ll do:**
+ Review incoming written inquiries from requesters that are non-specific and/or unrelated to the servicing of a customer’s mortgage.
+ Perform factual analyses of loan information, as necessary, and identify what information shoul...