Functional Tester

Domain: Airline / Aviation / Travel Technology

We are seeking an experienced CRM Functional Tester with strong expertise in Microsoft Dynamics CRM and airline booking systems. The ideal candidate will be responsible for validating CRM functionalities, customer service workflows, booking processes, and integrations across airline reservation and customer management platforms. The role requires close collaboration with business analysts, developers, and stakeholders to ensure high-quality delivery of CRM solutions within the airline domain.

• Analyze business requirements, functional specifications, and user stories related to CRM and airline booking applications.
• Design, develop, and execute functional, integration, regression, and end-to-end test scenarios.
• Validate Microsoft Dynamics CRM modules including Customer Service, Sales, Marketing, Case Management, and Customer Engagement.
• Te...