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About the Role
Fully remote Customer Support position - Spain
About the job Fully remote Customer Support position - Spain
Are you a German speaker looking for FULLY REMOTE position from anywhere in Spain, including the islands?
Join our team in a Customer Service position, where you'll professionally address customer inquiries. Enjoy the benefits of Spain rich culture, beautiful landscapes, and vibrant lifestyle. Apply now to be a part of our dynamic team!
Responsibilities
- Responding promptly to customer inquiries via email or live chat, ensuring clear and professional communication.
- Handling and resolving customer complaints with empathy and efficiency, aiming for first-contact resolution.
- Providing product and service information to customers, assisting them in making informed purchasing decisions.
- Processing orders, forms, applications, and requests accurately and promptly.
- Upselling and cr...
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