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Our work spans the reliability lifecycle: helping teams define quality alerts, route and investigate operational signals, manage incidents, and turn learning into durable improvements. We build platforms that make reliable operations easier for both engineers and on-call teams. OSE sits at the intersection of software engineering and site reliability. We build platform products for monitoring, incident operations, and service metadata. We partner deeply with high-impact engineering teams and design automation that remains accountable to the people who operate production systems. Engineers also embed with partner teams through a scheduled 12-hour on-call rotation. This builds direct understanding o...
About the Role
Team Introduction
:OSE builds software that helps TikTok engineering teams run services with autonomy and confidence. We are moving from reactive operational support toward self-service reliability platforms, trusted service context, and workflows that scale across the organization.Our work spans the reliability lifecycle: helping teams define quality alerts, route and investigate operational signals, manage incidents, and turn learning into durable improvements. We build platforms that make reliable operations easier for both engineers and on-call teams. OSE sits at the intersection of software engineering and site reliability. We build platform products for monitoring, incident operations, and service metadata. We partner deeply with high-impact engineering teams and design automation that remains accountable to the people who operate production systems. Engineers also embed with partner teams through a scheduled 12-hour on-call rotation. This builds direct understanding o...
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