Full-Time Experience Lead at Sephora Canada

Step into a Full-Time Experience Lead role at Sephora Canada in Scarborough, ON, where you'll manage sales departments and deliver outstanding client experiences.
This position focuses on overseeing the sales floor, ensuring that areas such as Beauty and Skincare meet the high standards of client service and sales execution. You'll collaborate with your team and management to implement feedback tools and enhance in-store events. Your involvement will also be crucial in coaching staff to improve performance consistently.
Key Responsibilities:
• Lead execution of Sephora's client-selling model
• Collaborate on addressing client service feedback
• Organize and support in-store promotional events
• Monitor and enhance team performance through coaching
• Identify sales growth opportunities and effective strategies
Requirements:
• 1-3 years' experience in a retail management role
• Strong communication skills for effective collaboration
• Track record of buil...