Frontline Assistant

We are looking for a Frontline Assistant to join our team at Siloso Beach. This role is responsible for delivering a welcoming and professional guest experience while supporting ticketing, guest enquiries, and daily frontline operations.

• Welcome and assist guests in a friendly and professional manner
• Provide accurate information on activities, ticket options, promotions, and site facilities
• Process ticketing transactions, bookings, and guest registrations accurately
• Assist guests with enquiries, waivers, and general operational guidance
• Maintain clear communication with operational teams to support smooth guest flow
• Ensure reception and guest-facing areas remain clean, organised, and presentable
• Support daily opening and closing procedures for frontline operations
• Monitor and report any guest concerns, incidents, or oper...